Support

How can we help?

Mwanachuo support can help with common app issues, account questions, and responsible security reports.

Help with sign-in issues, institution access, and account access questions.

Help with push notifications, message alerts, and notification settings.

Help with Student Connect, profiles, messages, moments, and reactions.

Help when academic pages or institution services do not open as expected.

Help with privacy questions and Mwanachuo social account deletion.

Report suspected security issues, account misuse, or unsafe platform behavior.

Contact Mwanachuo

Use support for normal help requests and security for responsible security reports.