Privacy Policy
Mwanachuo Privacy Policy
Mwanachuo is a student companion app that helps students access academic services, campus updates, messaging, moments, and notifications in one mobile experience.
Academic access
Mwanachuo may use institutional login or ISMS access only to help users access academic services. Academic account data is not owned by Mwanachuo. The student institution or official academic system remains the source of truth for academic records and account access.
Information Mwanachuo may collect
Mwanachuo social and app features may collect information needed to provide the service, including:
- Name and student identity or profile information
- Profile photo or avatar
- Messages and moments or posts
- Reactions and social activity
- Notification tokens
- App activity needed for security and functionality
Where data may be stored
Some data may be stored locally on the user's phone using secure or local storage. Mwanachuo may also store data on Mwanachuo backend services when needed for social features such as profiles, messaging, moments, reactions, and notifications.
Third-party services
Mwanachuo may use trusted service providers to operate the app and website. These may include:
- Render for backend hosting
- Cloudflare for security and DNS
- Cloudinary for media storage
- Resend for email
- Expo notifications for push notification delivery
How data is used
Mwanachuo uses data to provide student features, maintain app functionality, support account security, deliver notifications, and help users access relevant academic and campus services. Mwanachuo does not sell user data.
Account deletion
Users can delete their Mwanachuo social account from inside the app. Deleting the Mwanachuo social account does not delete the user's academic or ISMS account. Deleted social account data is removed from Mwanachuo backend services with no recovery option.
Contact
For privacy help, contact support@mwanachuo.app.
For security reports, contact security@mwanachuo.app.